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ShopNow.com
Deliver toSan Francisco 94102

Shipping Rates & Policies

Everything you need to know about shipping with ShopNow

Shipping Options

FREE Standard Shipping

On orders of $25 or more β€’ 5-7 business days

FREE
  • β€’ Available on most items
  • β€’ No minimum order for Prime members
  • β€’ Tracking included

Prime 2-Day Shipping

FREE for Prime members β€’ 2 business days

FREE*
  • β€’ Prime membership required
  • β€’ On eligible items marked "Prime"
  • β€’ Guaranteed delivery date

One-Day Shipping

1 business day β€’ Available in select areas

$9.99
  • β€’ Order by 12pm local time
  • β€’ Next business day delivery
  • β€’ FREE for Prime members on eligible items

Same-Day Delivery

Within hours β€’ Limited ZIP codes

$12.99
  • β€’ Order by 11am local time
  • β€’ Delivered same day
  • β€’ Check availability by ZIP code

International Shipping

We ship to over 150 countries worldwide. International shipping rates vary by destination, weight, and shipping method.

International Rates

Standard International (10-14 days)$14.99+
Expedited International (5-7 days)$29.99+
Priority International (3-5 days)$49.99+

Note: International orders may be subject to customs fees, duties, and taxes. These charges are the buyer's responsibility and are not included in shipping costs.

Shipping Restrictions

P.O. Boxes & APO/FPO Addresses

Most items can be shipped to P.O. Boxes and military addresses (APO/FPO). However, some oversized or hazardous items may have restrictions.

Alaska & Hawaii

Standard shipping to Alaska and Hawaii may take 7-14 business days. Expedited options available at additional cost.

Hazardous Materials

Items containing batteries, aerosols, or other hazardous materials may have shipping restrictions and can only be sent via ground shipping.

Large & Bulky Items

Oversized items (furniture, appliances, etc.) may require special shipping arrangements. Additional fees may apply.

Tracking Your Order

All orders include tracking information. You'll receive email updates at key points in your delivery.

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Order Confirmed
Email sent immediately
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Shipped
Tracking number provided
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Out for Delivery
Same-day notification
βœ…
Delivered
Confirmation email

Frequently Asked Questions

Can I change my shipping address after placing an order?

You may be able to change your address if the order hasn't shipped yet. Visit "Your Orders" and select "Change shipping address" if the option is available.

What if my package is lost or damaged?

Contact customer service within 30 days of the expected delivery date. We'll work with you to resolve the issue, including replacement or refund options.

Do you offer gift wrapping?

Yes, gift wrapping is available for most items at checkout for an additional fee. You can also include a gift message.

Can I schedule a specific delivery date?

Scheduled delivery is available in select areas. Check availability during checkout by entering your ZIP code.