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ShopNow.com
Deliver toSan Francisco 94102

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Frequently Asked Questions

How do I track my order?

You can track your order by visiting "Your Orders" and selecting the order you want to track. You'll see real-time updates on your package's location and estimated delivery date.

What is your return policy?

Most items can be returned within 30 days of delivery for a full refund. Items must be in their original condition and packaging. Some restrictions apply.

How do I cancel a Subscribe & Save subscription?

Go to "Your Orders" and select the "Subscribe & Save" tab. Find the subscription you want to cancel and click "Cancel subscription". You can cancel anytime without penalty.

How long does shipping take?

Standard shipping takes 5-7 business days. Prime members receive free 2-day shipping on eligible items. One-day and same-day delivery options are available in select areas.

How do I update my payment method?

Visit "Your Account" and select "Payment Options". You can add, edit, or remove payment methods. Changes will apply to future orders.